Collect the work before it becomes risk.
Requests from pharmacy teams, clinics, care homes, and patient messaging are normalized into a single medication operations queue.
Human-supervised medication operations
Medication workflows, optimized for safer care.
MedOptio helps pharmacy and care teams coordinate medication reviews, refill requests, interaction checks, and patient follow-ups through one calm, structured workflow.
AI prepares context. Professionals remain accountable for decisions.
Review queueReady for professional review
12 readyMR-2048
Pharmacist reviewAnna Kowalska
ul. Marszalkowska 84, 00-514 Warszawa
Jan NowakRefill context missing
Needs informationEwa ZielinskaFollow-up due today
Owner assignedPawel WisniewskiInteraction note prepared
ReadyCommunity PharmacyPrimary CareCare HomesDigital HealthClinical OpsEU Teams
Same patient, many systems. One high-risk workflow.
Medication work often moves through inboxes, dispensing software, clinical notes, phone calls, and spreadsheets. The routine parts are repetitive. The missed context is where risk builds.
InboxUnmatched record
Dispensing systemUnmatched record
EHR contextMissing dose change
Phone noteUnmatched record
Care taskFollow-up due
01 IntakeCollect the work before it becomes risk.
PreparedIntakePreparationReviewFollow-up
CASE · WO-1184
2/5Marek Lewandowski
Apteka Saska Kepa · ul. Francuska 31, Warszawa
Atorvastatin20 mg · evening
Last reviewed 21 JunMetformin500 mg · twice daily
Monitoring dueRamipril5 mg · morning
Source verifiedRequest receivedContext preparedReview noteCare follow-up
Professional note
Requests from pharmacy teams, clinics, care homes, and patient messaging are normalized into a single medication operations queue.
AI assists with context, not clinical decisions.
MedOptio surfaces medication history, missing information, prior actions, and source references for professional review.
Every decision has an owner and an audit trail.
Pharmacists and authorized care professionals can see who owns the next action, what changed, and what must be escalated.
The workflow continues after the request.
Care teams track outreach, outcomes, unresolved issues, and next steps without rebuilding the patient story each time.
Three connected products
Review, refill, and care work from the same patient context.
42reviews queued
MedOptio Review
MedOptio Review organizes medication history, missing information, interaction notes, and professional ownership before a pharmacist or authorized clinician opens the case.
View workflow18requests ready
MedOptio Refill
MedOptio Refill checks request completeness, communication history, policy context, and source records so refill work reaches review without avoidable back-and-forth.
View workflow31follow-ups due
MedOptio Care
MedOptio Care gives teams a shared follow-up layer for patient outreach, unresolved medication issues, escalations, and outcomes across pharmacies, clinics, and care homes.
View workflowThe math behind safer operations
Small workflow gaps become expensive when they repeat every day.
Medication tasks prepared before review
68%Review context organized before a pharmacist opens the case
Refill requests blocked by missing context
24%Flagged early so teams can request information before authorization
Follow-ups completed within target window
91%Tracked across pharmacy, clinic, and care-home worklists
Audit events captured per workflow
100%Ownership, sources, status changes, and professional review notes preserved
Built for different teams
One medication workflow layer, tuned to each operating model.
Selected workflow
Pharmacy groups
Multi-site teams can see which medication reviews are prepared, which refill requests are blocked, and who owns each follow-up before work moves between branches.
12 prepared reviews · 4 refill blockers · 8 follow-ups dueApteka Saska Kepa · ul. Francuska 31, WarszawaIntegrations and audit context
Works around the systems your team already uses.
MedOptio does not ask teams to abandon existing clinical systems. It creates a shared operating layer for the work that sits between them.
Dispensing softwareEHR contextPatient messagingTask calendarsReportingIdentity access
Human before AI
AI assists preparation. Professionals make the decisions.
MedOptio is designed for medication operations, not autonomous prescribing. Sources, missing information, review notes, ownership, and audit history remain visible throughout the workflow.
AI-assisted summaries are labelled clearlySource references remain visibleProfessional review state is explicitEvery action writes to the audit history
Request a Demo
A useful demo starts with your real review, refill, and follow-up process.
Share how medication work moves today. We will map the workflow and show how MedOptio can bring queueing, preparation, review, and audit into one structured system.
MedOptio Sp. z o.o. · ul. Prosta 20, 00-850 Warszawa